Administrator EHR Testimonials
David Konur Chief Executive Officer
Cardiovascular Institute of the South, Houma, LA"Selecting SRS offers a solution that will allow our practice to optimize workflow and become more efficient and effective in providing world-class care to our patients. The SRS EHR exceeded our expectations for adoption, performance, and effect on productivity. We continue to be impressed by the highly professional SRS staff, from the expert implementation team through the consistently responsive support department."
Barbara Sack Executive Director
Midwest Orthopaedics, Shawnee Mission, KS"SRS allows you much more power, much more ability to use your time and resources in a different, new, more productive way."
Read in Becker’s Orthopedic and Spine Review how Midwest Orthopaedics achieved meaningful use with SRS.
Mike West Chief Executive Officer
Rothman Institute, Philadelphia, PA"The conversion from paper to the SRS EHR was so seamless, it blew me away. There are increased efficiencies as a result at all levels, both within and among our 22 locations. I can't imagine how we operated with a paper system. Our 81 physicians have access to all clinical data at all locations at all times. Our physicians now treat patients at different offices with ease and with complete confidence in their treatment plans as we no longer have the tedious and time-consuming task of transferring charts. The intuitiveness of the system is phenomenal and we had complete buy-in from our physicians based on the ease of use of the SRS EHR."
Kathy Wells Director of Administrator Support
Southern California Orthopedic Institute, Van Nuys, CA"With SRS, the doctor is able to focus on the patient, able to move them through quicker, and address their problem. They have everything they need at their fingertips. We have 51 providers and they absolutely love it. With SRS they’re allowed to be individuals."
Dina Deitz Hand Therapy Manager
Jewett Orthopaedic Clinic, Winter Park, FL"SRS enhances my treatment plan decisions and communication with the patients and the physicians. The patients feel confident that I am fully familiar with their case because I retrieve information to answer their questions during our treatment time. I pull up X-rays on the computer and review them side-by-side with the patient. I also pull up X-rays and surgical reports with the physician at my side to discuss questions I may have about the case."
Darrell L. Schryver, DPA Chief Executive Officer
Southern California Orthopedic Institute, Van Nuys, CA"Only the SRS EHR could meet the needs of every one of our 51 busy providers—none of the CCHIT-certified solutions could do this. "
Nick Benoit Director of Health Information Management
Cardiovascular Institute of the South, Houma, LA"The SRS EHR system creates a 100% digital practice, with universal access to all patient information. It also increases quality of care and maximizes efficiency without hindering the way our physicians practice medicine, and it allows our staff to spend more time with their patients. This efficient flow of pertinent information, communication, and collaboration gives CIS the ability to provide world-class patient care...now and in the future."
Jea'n Oubre, LPN Senior Health Information Specialist
Cardiovascular Institute of the South, Houma, LA"We have a large cardiology practice (approximately 40 providers, 550 users and 10 office locations). We purchased a point-and-click EMR, but in a very short amount of time we found it to be a tremendous challenge and our physicians could not treat the same volume of patients. The physicians had essentially become data entry clerks.
In 2008 we replaced our point-and-click system with SRS EHR, which has been very successful in our practice and embraced and adopted by all providers and staff. We implemented SRS throughout our entire organization quickly and easily—it was a very smooth transition. With the new system, we have the full benefits of instant patient chart access, efficiency, and better patient care.
Because of the smooth transition, our employees were much more receptive to the change and our physicians were receptive to viewing patient charts in a 100% digital format.
Overall, the benefits of SRS EHR have proven to be:
- Physicians do not have to change the manner in which they have practiced for years.
- The organization does not lose revenue due to a decrease in patient visits.
- Easy “buy-in” from providers and employees.
- A more efficient practice that is more attentive to patient needs.
- Higher quality patient care."
David Levitt Assistant Executive Administrator
Cardiology Consultants of Westchester, NY"We selected SRS because it was imperative that each member of our team comfortably and expeditiously adapt to an electronic record solution. By adopting SRS, we implemented a solid foundation of functionality that goes beyond providing greater communication and access, while offering the flexibility to accommodate numerous practice styles and workflows."
Tina D'Amico, MHA Practice Administrator
County OB/GYN, Branford, CT"With a smooth transition from paper to paperless, SRS has had a significant positive impact on our practice. We now have access to any part of any patient’s chart within seconds. This has enhanced the doctor’s ability to treat patients by having access to charts from satellite offices, the hospital, or from their homes. Our filing backlog has disappeared and we recently turned our old chart room into a sonogram room that generates profits for our practice!"
Bob Cunniff Clinical Director
Orthopedic Specialists of SW Florida, Fort Myers, FL"SRS is an open platform, so if you can think it, we can build it. It’s kind of the Disney mentality. That’s what I like about it."
June Wall Practice Administrator
Medical Associates of Northern New Mexico, Los Alamos, NM"We are proud to be the most technologically advanced practice in Los Alamos. And, despite the financial constraints placed on us by the health insurance industry, we provide better care for our patients because we chose to invest in SRS."
Sally Finkel Administrative Director
Park Medical Associates, Lutherville, MD"SRS has had a huge impact on our practice. The physicians have increased their productivity by 1-2 patients per day because the information they need is always at their fingertips; and SRS’ OpenPath™ technology offers us limitless possibilities for future partnerships. If our practice no longer had SRS, I’d quit!"
Karen Glavin Physician Assistant
Jewett Orthopaedic Clinic, Winter Park, FL"We're providing enhanced quality of care at Jewett. SRS provides better organization of the patients' information, test results, and progress notes. There is an enhanced level of communication between departments and between 'teams' within our practice, such as P.T., O.T., MRI department, etc. This applies to both ordering tests and receiving test results."
Donna Colantonio Office Manager
Eye Associates of Colorado Springs, CO"SRS EHR has been wonderful in making us more organized and productive. Our office workflow is much more efficient and both the staff and doctors are happy. It is so convenient to sit at your desk and pull up the chart note when patients call. We speak to the patients immediately and don’t have to put them on hold in order to find a chart and dig through voluminous notes to find the information we need. We’re providing an enhanced level of care to all of our patients.
We have eliminated so many of our charts that we now have a four-person work area that previously housed the charts. It’s very exciting to have more room. And my favorite part: no more little sticky notes all over my desk reminding me to call patients. The messaging capabilities of SRS EHR have made communication and tasking so much easier and less stressful. I’m just thrilled with everything SRS has done for our practice. "
Karen Walker, RN Morton Medical Center, WA"SRS impacted our practice by creating an environment where: THERE IS NEVER A LOST CHART!"
Eva Thomas Business Manager
Blue Ridge Orthopaedic Associates, Seneca, SC"The SRS EHR was the perfect solution. The digital messaging function, which attaches the patient chart to the message, enables all of us to accomplish our jobs so much more efficiently and helps us provide better service to our patients."
Rhodora Silang Office Manager
Pediatric Ophthalmic Consultants, New York, NY“We have been successfully using the SRS EHR for 12 years and it’s impressive to see how much SRS has evolved. It remains the 'go-to' product for serving our needs as a modern medical practice. Even with the advanced functionality inherent in the product, SRS is still an easily customizable EHR that is quick and simple to learn. I have extensive experience training people on this system and it rarely takes more than half a day to learn the basics of SRS, and by the next day, the ins and outs of the software are mastered and easily put to use.
The Clinical Summary is uniquely customizable by each physician. Since our physicians are surgical specialists, both past surgeries and prescriptions are displayed on the Clinical Summary as soon as the patient is selected. The physicians save time by not having to rifle through the entire chart to get a complete picture of the patient’s history. Successfully ePrescribing with the SRS EHR has been a significant factor in eliminating workflow inefficiencies associated with prescription ordering and refills. Patients call our practice for refills and, with only the click of a button, the eRx is sent and a record is created within the SRS EHR. The need for further phone calls is eliminated and the entire process of ordering a refill is completed before hanging up from the phone call with the patient. Our busy New York City patients appreciate having to stop by the pharmacy only once on their way home and their complete prescription is ready, waiting for them to pick up.”
Karen Rogers Practice Administrator
Regional Cardiology Associates Medical Group, Sacramento, CA"The SRS EHR is not a rigid proprietary solution like many of the traditional EMRs we investigated. This EHR solution is easy to use and customizable. Our transition from a paper chart environment to the electronic medical records world with SRS was remarkably smooth.
The SRS government affairs group compressed volumes of onerous information regarding ePrescribing, PQRI, and meaningful use into a format that is easily understood and will prepare us to make better decisions regarding our participation in government incentive programs."
Robert Hendler Practice Administrator
Cardiac Specialists of Fairfield, CT"SRS is an affordable, easy-to-use solution that works well for our practice and increases physician and staff productivity. The ROI—more than $2.5 million over seven years—speaks for itself."
Kristie L. Martinez Administrator
Illinois Bone and Joint Institute, LLC
Lake Shore Orthopaedics, IL"We are successfully using SRSsoft. We had the unique opportunity to pilot the EHR for three months. At the end of the trial, the whole practice decided that we had to keep it—that is how impressed we were! SRS finds the trial strategy very successful since it provides practices with 'hands-on' experience with the EHR in a 'live' environment. I've worked with two other EMR systems and SRS is by far superior and is the most intuitive and user-friendly program that I’ve worked with. Most importantly, it has not slowed our doctors down; in fact, it has actually made them more efficient."
Kathleen Rockwell Surgery Scheduler
Jewett Orthopaedic Clinic, Winter Park, FL"This system has been awesome; it’s like having every patient’s chart at your fingertips. Everything you would possibly need on a patient is all in one location. No more looking for charts, which was very time-consuming. I think quality of care comes from the clinical side of the practice, as in how nurses interact with patients and the attention that is given to the patients while at our clinic. Our patients appreciate that they are waited on in a very timely manner and that we answer almost any question that they have in their first call."
Heather Giddings Health Information Manager
Cardiovascular Associates of Northern Wisconsin, Wausau, WI"The SRS EHR has transformed our busy 21-provider cardiology practice. As a business we function at a superior level of efficiency and productivity, and from a medical standpoint, we are so much more effective in our patient care as clinical information is at our fingertips, and our communication is greatly enhanced. We have been using SRS for almost two years, and in that time, we have streamlined many of our daily processes, and as a result have increased efficiency throughout all departments. We reduced costs, and our staff has more time to concentrate on patient-focused activities."
Jessica Crane Transcriptionist
Jewett Orthopaedic Clinic, Winter Park, FL"It is much easier now to reach other employees regarding patient messages, requests, etc., and easier to prioritize and organize tasks. Instead of writing a note and hoping it reaches the provider or staff member, an electronic message is sent and we can check to see if that task is still being worked on or if it has been completed."
Connie Scott, MSN, RN Director of Clinical Operations
Raleigh Orthopaedics, NC"SRS allows me to do my job so much more efficiently. I can review charts, investigate problems, and find lab or other reports, all without leaving my desk. We respond almost immediately to patients’ questions, which has resulted in increased patient satisfaction."
Kayo Elliott Chief Operating Officer
Athens Orthopedic Clinic, GA"SRS EHR allowed us to go paperless without sacrificing patient volume or changing how our physicians practiced medicine. Our cost savings will exceed more than $800,000 over the next 5 years, and the system paid for itself in one year."
Erin Fisher, Practice Manager Erin Fisher, Practice Manager"There is a lot going on in our practice on a day-to-day basis. The prospect of changing from our old PM system to the SRS PM raised some questions, but with help from the SRS PM team, all of our questions were quickly answered. Everyone on the SRS team has been helpful from the start. We really appreciate their doing this and working with our staff. We are very happy with our new SRS PM system, and our physician has even mentioned that the new system allows our practice to do so much more than before—he is pleased that we made the switch.
Thanks again for everyone’s hard work in making the switch to the SRS PM a success!"
Rose Konter Medical Records Manager
Chatham Orthopaedic Associates, Savannah, GA"SRS has been a stellar company to work with from the standpoint of the integrity of the entire company, the staff, their willingness to work with you and to not feel that I'm dealing with a company whose first concern was how much they were going to charge you for something, but rather their concern was how they could help you accomplish your goals."
Mark Spetios Practice Administrator
Florida Cardiac Consultants, Sarasota, FL“SRS made it easy to go chartless. Why? It’s the stress-free, low-risk, and high-return solution.”
Diane Paradise Medical Records Manager
Jewett Orthopaedic Clinic, Winter Park, FL"Clearly, having medical records available at the touch of a button rather than pulling (or worse, finding) a chart is more efficient. Now I oftentimes help patients immediately during their phone calls, rather than having to call them back.
The clinical summary provides quick and easy access to patient information, meds prescribed, treatment dates, etc. Tracking test orders, which had always been spotty, is accomplished more easily with SRS, as is follow-up with our patients after their tests are done. Continuity of care is enhanced because of quicker response time to requests for records from patients and other providers.
Everything is documented more easily and quickly, especially by the clinical staff. With a facility as large as ours, it is very helpful to be able to see what has transpired with the patient in other departments/offices. SRS creates a less stressful work environment and we manage the practice with less staff."
Pete Mansfield: Administrator
Coastal Orthopaedic Associates, P.A., Conway, SC"We’re buying the company as much as we’re buying the product. I think it’s very important for us to align ourselves with a company that we feel very comfortable with, that we can work with. I wanted to talk to other administrators, I wanted to go to places that you don’t know I’m going to and hear that consistency, and I really did hear that consistency of SRS. I think it’s a great partnership here. We added 2 providers since [we implemented SRS] with no additional increase in staff, and we think we can add 2 additional providers without any increase in staff."
Sheila Ford Surgery Scheduler
Jewett Orthopaedic Clinic, Winter Park, FL"SRS is easy to use, gives you a varied number of ways to find the patient, and offers almost all of the information on the screen as you first pull up the patient. The different tabs keep the patient charts sorted for easy access."
Gene Oakes Business Administrator
The Orthopedic Specialty Clinic, Murray, UT“We selected the SRS EHR because every SRS user I spoke with was elated with the solution. In my 20 years in medicine, I’ve never known of another company whose customers are so universally happy.”
Terri Wiederhoeft Clinic Administrator
Orthopaedic Associates of Wausau, SC“We are very happy with SRS. SRS really is one of the few companies that truly wants to see you succeed and will assist you with the process—and they don’t nickel and dime you every step of the way.
SRS is the ONLY system we found that allows the orthopaedic physician to continue to run clinics as usual and to practice the way that is most productive. This is the only certified EHR that lets the physicians keep their dictated note, run their practice without making the software change their processes, is user friendly, and gets the job done.
My staff says it is the most user-friendly system that we have worked with—most new staff are up and running on it with less than a day of training. The setup, installation, training, and go-live was the most efficient process I have done. As long as you have a staff member to work with SRS to get the setup done before you go-live, you can’t fail!”
Ron S. Turk Director of Finance & Administration
Bergen Gastroenterology, Emerson, NJ"SRS has been a great addition to our practice; all 70 of our staff members and physicians love using it. I am a great proponent of the company, its products, its commitment to product development, and its high level of client service."
Biff Barner Chief Information Officer
Boone Clinic / Medical Network Technologies, Columbia, MO"SRS has made a paperless office a reality. The simplicity and flexibility of the product has made it a success from day one in our 38 doctor practice."
JoAnn Zygmunt, R.T. Manager of Clinical Support Services
Princeton Orthopaedic Associates, NJ"SRS messaging has helped our practice tremendously. Messages are never lost because we no longer have to write them on little message pads or scraps of paper, and they are communicated to appropriate staff members quickly. Our patients feel that we are more responsive and that they receive better service because we are able to answer their questions almost immediately. "
Arlyne Frane Lab Contact
Cardiovascular Associates of Northern Wisconsin, Wausau, WI"We looked at several EMRs…too long and complicated an implementation process for us. We chose SRS EHR for its user-friendly, paperless transition that was simple, quick and comfortable."
Kimberly Hopkinson Nurse
Jewett Orthopaedic Clinic, Winter Park, FL"With SRS, I now have more time available to spend with patients, I am able to see more patients, and I leave work earlier or on time."
Stephen A. Veals Chief Executive Officer
Durango Orthopedic Associates, CO"Our SRS project leader and team were far superior to any other team that has helped us implement new technology in our practice. They converted our most senior physician to a power user on the first day. "
Carla Hupert Physician Assistant
Wilmington Surgical Associates, NC"One of the best features of the SRS EHR is its flexibility. Each of our providers uses the system differently, and it is able to meet everyone’s individual needs."
Joan Lockhart Practice Administrator
Capitol Pediatrics & Adolescent Center, Raleigh, NC"Capitol Pediatrics chose the SRS EHR because the physicians did not want to be slowed down by pointing and clicking through a traditional EMR. Since adopting SRS, we have added 2 physicians without additional support staff."
Sheila Knable EMR Coordinator
Center for Joint Surgery & Sports Medicine, Hagerstown, MD"We have diverted our medical records staff to valuable positions in other departments, and we have not had to add any staff to keep up with our growth in patient volume. Our physicians and staff are all happy with our user-friendly SRS solution."
Teri Sherron Administrator
Doctors Care, Clarksville, TN"We chose SRS because of the speed and ease of use of the software. It has all the functionality of a traditional EMR, but is user-friendly and much easier to learn."
Teri Woodworth Practice Administrator
Peninsula Eye Physicians, San Mateo, CA"SRS has revolutionized what we do. We are a huge proponent of SRS and would not trade it for anything."
Marie Britten Team Leader
ProCare Systems, Inc., Grand Rapids, MI“All 30 of our providers really enjoy using the SRS EHR because it makes accessing patient records so simple. SRS is constantly developing and expanding its software to meet our practice’s needs.”
Roger McDowell Director of Operations
Bone & Joint Specialists, Merrillville, IN"We looked at more than six traditional EMR systems before we were introduced to SRS. We were amazed at the flexibility and ease-of-use of the SRS EHR over the other systems.
SRS is so easy to use for our physicians and does not require the constant clicking through the many layers that the other traditional EMR systems all require. Since our physicians are adverse to template-based point-and-click EMRs, and knowing that the notes produced from the SNOWMED and MEDCIN databases are robotic and impersonal, SRS is a much better fit for our physicians. The doctors expect their notes to be clinically sound, professional, and personal - none of the other systems allow for that result. Our orthopaedists firmly believe that SRS enables them to see patients on their terms and ensures their continued productivity while creating an electronic environment that benefits all aspects of our practice.
With the user-friendly SRS, our physicians are confident that they are providing the best level of care possible through 24/7 access to critical patient information."
Donna Fogleman Practice Administrator
The Sports Medicine & Orthopaedics Center
A Division of Southeastern Orthopaedic Specialists, Greensboro, NC“The ease of using the SRS EHR facilitates adoption by even the most initially resistant physicians. One of our physicians was adamant that he would never use it, but by the end of day 2, he said ‘I love it’.”
Penny Forbes Practice Manager
Sierra Regional Spine Institute, Reno, NV"We chose the SRS EHR because our physicians are not willing to change the way they have been successfully practicing for the last 15 years. We also value the ability to add modules and capabilities as we need them in the future."
Cheris Craig Practice Administrator
Atlanta Women's OB/GYN, GA"SRS is fabulous – I can’t imagine life without it. We chose SRS because it is an EHR. The physicians did not have to change the way they document patient visits, yet we have become completely digital."
Mark Salsbury Pediatric Cardiology Associates, Hartford, CT"SRS delivers numerous benefits to both the staff and patients of our pediatric cardiology practice. Most importantly, our physicians now provide an enhanced level of medical care. They have immediate access to critical clinical information from outside the office at any time and “lost charts” no longer exist. All phone calls are recorded in the patient record so that every practitioner has access to a thorough history of the patient’s care. Faxing from within SRS saves a lot of time and makes transmission of clinical information, instantaneous. There is dramatically less time spent documenting and searching charts for information resulting in more time spent focused on the patient during the exam.
Since all our charts are now in digital format, we converted the old chart room to 3 exam rooms, enabling our physicians to see more patients each day. With SRS, our administrative staff spends far less time preparing paperwork for the next day and they have more time to focus on the patients that are in the office. "
Susan Mitchell Office Manager
Jewett Orthopaedic Clinic, Winter Park, FL"We've definitely seen an increase in patient satisfaction. Patients are on the phone just minutes and they often have a resolution to their questions or issues. As a manager of our Convenient Care Center, I can track who has been in any patient's account for quality control. Since everything has a 'footprint' of who did what, I can now go to the team member that originally took care of an issue, without having to figure out who may have spoken to the patient. I can answer questions quickly and efficiently. I can fax therapy scripts right from the computer. I can 'alert' an account for information the staff needs to know but may not otherwise see with a paper chart. For this and so much more, SRS has made our lives easier!"
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