Jill Lent

"One of our employees was working with a new radiology procedure we had created in the Order Management module. However, when the employee ordered this procedure, the Generic Referral Form loaded rather than the desired Radiology Referral Form. I submitted a support ticket to SRS, which was responded to very quickly. Once the SRS Support Team member was connected to our practice, he found that our radiology procedure lacked configuration for referral-form mapping. The issue was promptly resolved and I was trained on how to do the mapping on my own for future reference. SRS Support helped me work through our issue easily and was a pleasure to work with."

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