Messaging & Tasking
Messaging & Tasking – This module ensures efficient communication among physicians, patients, and staff, including the routing of test results, phone messages, and prescription renewals. Physicians log in from home, the hospital, or even abroad—anywhere there is an Internet connection—to manage patient-related messages.
A complete patient chart accompanies each message, making fully-informed responses the norm - Eliminates the stacks of charts that accumulate by the end of each day
- Eliminates sticky notes and paper messages—digital messages replace paper, and messages are date and time stamped
- Achieves 100% documentation and message availability—from anywhere there is an Internet connection
Delivers message pooling—dispatches messages to pre-determined groups for more timely handling and even distribution of work among available staff - Improves organization—physicians quickly sort workload by priority, subject, sender, or time. Streamlines physician workflow
Benefits for the Practice:
- Better patient care – no lost messages and faster follow-up
- Enhanced patient satisfaction – faster response time to patients
- Mitigated medical/legal exposure – messages and responses are documented, and the complete chart always accompanies each message
- More efficient use of staff time – no need to pull charts to take action, no duplication of effort, fewer repeat calls from patients
- Lifestyle benefits for physicians – convenience, more free time due to increased efficiency
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