Orthopaedic EHR Testimonials

Matthew Jimenez, M.D. Illinois Bone & Joint Institute, Morton Grove, IL

"Given the breadth of experience SRS has in high-performance orthopaedic practices and the confidence they have in their EHR product, SRS offered IBJI the opportunity to participate in their No Cost Pilot Program (NCPP). As one of the physicians involved, I experienced first-hand the productivity and efficiency gains that the SRS EHR brought to our busy practice. The first day of the NCPP coincided with my first day back from vacation. My patient load was at the maximum—a truly challenging number of patients for which to provide our high level of patient care. Not only did I see every patient on my schedule but, astonishingly, I left the clinic on time that day. The SRS EHR is intuitive, easy to learn, and assists me in providing an enhanced level of patient care without sacrificing my quality of life."

Charlie Leinberry, M.D. Rothman Institute, Philadelphia, PA

"Almost anyone with computer skills can learn to work with the SRS EHR with minimal training or experience. Ease-of-use and delivery of valuable clinical information are just a couple of the benefits I've derived from using the system. The robust functionality of the EHR allows for research and data to be entered, tracked, and reported, and the unique messaging capabilities facilitate communication without requiring a trail of office notes and phone messages. As a result, the response time to patient inquiries has improved greatly, which is something our patients have gladly noted."

Harvinder Sandhu, M.D. Hospital for Special Surgery, New York, NY

"When making my decision as to which EMR to purchase, having a digital solution and being able to quickly alleviate the shortage of available space in my office were my primary goals. The elegant design of the SRS EHR and the simple interface has made it easy for me to reach my goals."

Marc Harwood, M.D. Rothman Institute, Philadelphia, PA

"SRS has truly enhanced the care of my patients. I work in three different offices. Before SRS, if a patient from one office saw me in another office, I was often left without a chart, or left waiting for the courier to arrive with the chart. This is no longer an issue: with the SRS EHR, I have access to all records, at all times, anywhere I have an internet connection. This means I have every patient’s complete history at the moment a clinical decision needs to be made. This is especially important when answering telephone calls in the evening. When prescribing, I now log in to the SRS EHR remotely and avoid medication interactions or duplications. For our practice, it has made delivery of patient care safer."

Joseph N. Daniel, D.O. Rothman Institute, Philadelphia, PA

"The SRS EHR covers the whole breadth of clinical data an orthopaedic surgeon needs. It’s a robust system yet straightforward and easy to use. The enhanced messaging capabilities allow me to communicate with my scheduler, nurses, and the entire staff in a quick and efficient manner. Physical therapy and MRI results are easy to locate and read in the SRS EHR and I no longer need to call and look for results or reports—I can see everything with just a keystroke. SRS has improved my efficiency and productivity.

On a personal note, I routinely access SRS from home during the weekend to check the upcoming week’s schedule for patients and scheduling accuracy. And since implementing the SRS EHR I am out of the office quicker at the end of my day—if I still used paper charts I’d have to leave later in the day. These are both great benefits to me."

Craig A. Rubenstein, M.D. Rothman Institute, Philadelphia, PA

"I’m much more efficient in my thorough review of patient information, and I therefore provide an enhanced level of patient care. SRS provides quick and easy retrieval of patient clinical information, including chart notes, diagnostic studies, work status forms, and so much more. I am much more effective and productive in the time I spend caring for my patients. Additionally, I am better able to manage my daily schedule with the efficiencies built into the SRS EHR."

Richard E. Fleming, M.D. Princeton Orthopaedic Associates, Princeton, NJ

"When patients call with questions, I can effortlessly access their charts through the SRS EHR. The turnaround time has been wonderful! My patients love that I get back to them quickly and always have all their information at my fingertips. I really feel as though I'm delivering superior patient care."

Robert D. Keehn, M.D. OrthoMaryland, Baltimore, MD

"I have maximum control over my clinical environment without sacrificing the way I prefer to practice medicine."

James S. Gebhard, M.D. Rocky Mountain Orthopaedic Associates, Grand Junction, CO

"SRS has made access to complete and accurate patient charts simple, convenient, and fast. Patient visit documentation is easy for the doctors and the efficiency of the entire office has increased."

Michael P. Dohm, M.D. Rocky Mountain Orthopaedic Associates, Grand Junction, CO

"Organized, instantaneous access to accurate patient medical records has resulted in better patient care. Better patient care has resulted in the growth of our practice. You can't appreciate the benefits SRSsoft brings to a practice if you are still entrenched in paper."

Nicholas R. Taweel, D.P.M., D.P.T. Rothman Institute, Philadelphia, PA

"With the SRS EHR, I navigate my patients' clinical data faster and more efficiently, and I don't have to wade through other physicians' notes to get to my own notes. It's quicker to electronically prescribe than to write out a paper prescription, and it bypasses the sloppy handwriting problem that can lead to errors. But the best thing I love about the SRS EHR is that I can check the charts from home. I can anticipate and watch my schedule like a hawk! Sometimes patients make appointments before they are instructed to, which doesn't allow me to maximize my time in the office. I also spend less time in the office doing research and can easily accomplish my research goals from the comfort of my home."

Daniel J. Albright, M.D. Raleigh Orthopaedic Clinic, Raleigh, NC

"I get into the SRS EHR anytime, anywhere. From home, I'm connected into the office. I can get any note I want, any test, any lab. That's convenient. That's definitely an advantage."

Wallace F. Andrew, M.D. Raleigh Orthopaedic Clinic, Raleigh, NC

"What I didn't like about traditional EMRs was the point-and-click…the doctor is sitting there looking at the computer screen with his back to the patient. I did not want anything to do with a system like that."

Timothy H. Krahn, M.D. orthomemphis, Memphis, TN

"SRSsoft has helped facilitate the growth of our practice. With minimal addition to overhead expense, we have hired four more physicians."

Carlos Guanche, M.D. Southern California Orthopedic Institute, Van Nuys, CA

“Within days, SRS EHR transformed my practice into a calm and organized operation, enabling me to deliver efficient and superior care. After thoroughly researching traditional EMRs, we realized that each physician would have to invest far more in lost productivity than the potential $44,000 government incentives. It is crystal clear why SRS enjoys a dominant market share in orthopaedics.”

Joseph Schwartz, M.D. Bone & Joint Specialists, P.C., Merrillville, IN

"Prior to implementing the SRS EHR, a patient encounter form was completed at the end of every appointment. With SRS Routing Forms, this important task is completely automated, effortless, and fast. With 1 click the encounter form pops up auto-populated with patient demographics. I quickly select the orthopaedic procedure codes, and with 1 click of the mouse the encounter form is saved to the patient’s chart and routed to the billing department where the staff immediately begins working on it. Everything is completely documented and we never lose the encounter form as it is automatically and instantaneously filed in the correct tab in the patient’s chart. All this is done before the patient even leaves the exam room and allows me to continue to focus my direct attention on the patient and not the process. Our patients receive enhanced and personal care and I’ve saved valuable time allowing me the flexibility to spend my time the way I choose."

Neal Zimmerman, M.D. Greater Chesapeake Hand Specialists, Lutherville, MD

"I’m a surgeon, so I’m not in the office about 40% of the time. I’m in the operating room. I take my tablet and sign into SRS whether I’m in our surgery center or the hospital. I have full functionality. I can do all my lab reports and call my patients from home. SRS means I now play golf when I’m done with surgery on Tuesdays."

Burrel C. Gaddy, M.D. Midwest Orthopaedics, Shawnee Mission, KS

"The confidence SRS had that their EHR solution was the right choice for our practice was very reassuring and 100% justified. In hindsight, it's no surprise that SRS is an industry leader, given the quality of its product, its deep understanding of physicians' needs, and its dominant experience in orthopaedics. Only SRS is willing to put its money where its mouth is."

Jamal Ahmad, M.D. Rothman Institute, Philadelphia, PA

"My patient volume ranges from 35 – 50 patients each day I am in the office. Since we implemented SRS, I care for all my patients more effectively and efficiently and receive all the benefits of the SRS EHR without being slowed down. Furthermore, with the SRS EHR, I can more effectively review clinical data—it just makes everything easier for me."

Adam Fenichel, M.D. Jewett Orthopaedic Clinic, Winter Park, FL

"One of the features the physicians really like about the SRS EHR is the patient photos that accompany every digital chart. When we are on call on the weekend and a patient needs a prescription, we can see the photo of the patient for whom we need to write a prescription—we are more confident with the facial recognition the photo provides and having the chart with complete clinical data. The fear of writing a prescription without full information no longer exists."

Thomas G. Padanilam, M.D. Toledo Orthopaedic Surgeons, Toledo, OH

"After extensive EMR research and comparative product evaluation, we concluded that the SRS EHR would deliver considerable workflow efficiencies not likely with other EHRs—and would do so quickly. We see tremendous opportunities for practice growth with SRS, and appreciate that we will not have to modify our successful practice styles in order to achieve this growth."

David M. Pope, M.D. Bone & Joint Clinic of Baton Rouge, Baton Rouge, LA

"The SRS EHR allows us to streamline our clinical workflow, boost our productivity, and focus our time on delivering quality patient care—rather than entering data. Providing the best care possible to my patients in an effective and efficient manner is my number-one priority, and SRS is clearly focused on helping me accomplish these goals."

Jacob R. Battle, M.D. Waco Orthopedic & Sports Medicine Clinic, Waco, TX

"The conversion to electronic medical records was painless, the immediate efficiency we experienced throughout our office was remarkable, and we have clearly improved our level of patient care and service, I have no regrets regarding our decision to go with the SRS EHR—the only mistake we made was not making the change to SRS years ago."

Peter G. Noordsij, M.D. Concord Orthopaedics, Concord, NH

“The SRS EHR addresses our physicians’ technology needs without interrupting the way we practice medicine. Since the SRS EHR is composed of customizable modules, we were able to select and modify the technology to fit the needs of our practice.”

Stephan M. McCollam, M.D. Peachtree Orthopaedic Clinic, Atlanta, GA

"It is critical that someone speak on behalf of the physicians to make sure that the government's expectations for 'meaningful EHR use' do not place unrealistic burdens on them. Private-practicing physicians are underrepresented on the government's committees, so I hope that the petition and provider comments will be given significant consideration as the regulations are finalized."

Chris Nicholson, M.D. Southeastern Orthopedic Center, Savannah, GA

“The CCHIT EMR we had purchased would have placed overwhelming demands on our physicians and resulted in a significant loss of productivity, even if we had overcome the initial implementation hurdles. SRS will be easily adopted by all of our providers because it accommodates each of our individual practice styles, and I am confident that it will deliver workflow and patient-care advantages that far surpass whatever we might have received from the government.”

Roger Blauvelt, M.D. Cascade Orthopaedics, Auburn, WA

“A high-performance EMR was the next logical step as we continue to upgrade and modernize our clinical operation. Upon researching the overwhelming EMR/EHR market, SRS EHR quickly emerged as an industry leader, and one well suited to fill our needs with a minimum of transition headache. An EHR has become a 'must' in practices with multiple providers doing work in multiple locations.”

Francis J. O'Donnell, M.D. OrthoNeuro, Columbus, OH

“We need a solution that will streamline our workflow and not impede the physician-patient relationship we value so much. The Rx Workflow Manager™ with ePrescribing and Order Management modules will speed up our prescription and test-ordering process, and the optional easy-to-use templates will allow us to interact with our patients without onerous pointing and clicking in the exam room.”

Michael S. Petersen, M.D. Valley Oak Orthopaedics, Davis, CA

“The positive feedback we received regarding the performance of the SRS EHR in busy orthopaedic practices across the nation assured me that we had selected the best solution. We are confident that our decision to replace a traditional EMR with the SRS EHR will take us along the right path by streamlining our workflow, delivering fast and reliable access to patient information, and increasing office efficiency.”

Anthony Viola, M.D. New Milford Orthopedic Associates, New Milford, CT

"In order to reap the advantages of an all-digital environment, each and every one of my colleagues will need to shift completely away from our antiquated paper-based chart system. Because SRS is an easy-to-use, intuitive solution that increases physician productivity and workflow efficiency, I have no doubt that the transition to SRS will be a complete success."

Terry Finlayson, M.D. Alpine Orthopaedic Specialists, Logan, UT

"We tried a traditional EMR, but it was such a major change that it slowed us down and made us less productive. With the SRS EHR, we didn't have to change how we practice, but we still have the benefit of immediate electronic access to our records and we keep more accurate, more complete charts."

Allen Natow, M.D. Woodmere, NY

"The SRS EHR has paid for itself every few months for all of the 120+ months we have used it. With over 100,000 distinct patient charts in our practice, we have gained at least enough space to accommodate 3 extra exam rooms (income generators) by having our records digitized (and stored in a small-footprint server rack). We no longer have a file room, nor file room staff. In addition, our workflow is much more efficient than when we were on paper. Telephone messages, chart retrieval, and prescription writing are much more efficiently addressed by using the software. Also, remote access to all of our records (and the ability to remotely annotate charts) has substantially improved the quality of life of our physicians. Do not overlook the potential value in having all of our records backed up and stored off-site, thereby rendering our practice essentially fire-proof.

This piece of software is one of the few cost-saving investments that continues to generate returns for us. "

John T. Andronaco, M.D., Chairman, Department of Orthopedics Hackensack University Medical Center, Hackensack, NJ

"The SRS EHR has made a difference in the level of patient care. Patients are never put on hold while a chart is located. When a patient calls to check their MRI results, the report is pulled up on the screen in a few seconds, and a notation is quickly added to the patient’s chart confirming that they were given the test results. I find that documentation of patient conversations has risen to 100% as all charts are accessible immediately."

Barbara Sack Executive Director
Midwest Orthopaedics, P.A., Shawnee Mission, KS

"SRS allows you much more power, much more ability to use your time and resources in a different, new, more productive way."

Read in Becker’s Orthopedic and Spine Review how Midwest Orthopaedics achieved meaningful use with SRS.

Kathy Wells Director of Administrator Support
Southern California Orthopedic Institute, Van Nuys, CA

"With SRS, the doctor is able to focus on the patient, able to move them through quicker, and address their problem. They have everything they need at their fingertips. We have 51 providers and they absolutely love it. With SRS they’re allowed to be individuals."

Gene Oakes Business Administrator
The Orthopedic Specialty Clinic, Murray, UT

“We selected the SRS EHR because every SRS user I spoke with was elated with the solution. In my 20 years in medicine, I’ve never known of another company whose customers are so universally happy.”

Mike West Chief Executive Officer
Rothman Institute, Philadelphia, PA

"The conversion from paper to the SRS EHR was so seamless, it blew me away. There are increased efficiencies as a result at all levels, both within and among our 22 locations. I can't imagine how we operated with a paper system. Our 81 physicians have access to all clinical data at all locations at all times. Our physicians now treat patients at different offices with ease and with complete confidence in their treatment plans as we no longer have the tedious and time-consuming task of transferring charts. The intuitiveness of the system is phenomenal and we had complete buy-in from our physicians based on the ease of use of the SRS EHR."

Sheila Knable EMR Coordinator
Center for Joint Surgery & Sports Medicine, Hagerstown, MD

"We have diverted our medical records staff to valuable positions in other departments, and we have not had to add any staff to keep up with our growth in patient volume. Our physicians and staff are all happy with our user-friendly SRS solution."

Eva Thomas Business Manager
Blue Ridge Orthopaedic Associates, Seneca, SC

"The SRS EHR was the perfect solution. The digital messaging function, which attaches the patient chart to the message, enables all of us to accomplish our jobs so much more efficiently and helps us provide better service to our patients."

Donna Fogleman Practice Administrator
The Sports Medicine & Orthopaedics Center, A Division of Southeastern Orthopaedic Specialists, Greensboro, NC

“The ease of using the SRS EHR facilitates adoption by even the most initially resistant physicians. One of our physicians was adamant that he would never use it, but by the end of day 2, he said ‘I love it’.”

Penny Forbes Practice Manager
Sierra Regional Spine Institute, Reno, NV

"We chose the SRS EHR because our physicians are not willing to change the way they have been successfully practicing for the last 15 years. We also value the ability to add modules and capabilities as we need them in the future."

Connie Scott, MSN, RN Director of Clinical Operations
Raleigh Orthopaedics, Raleigh, NC

"SRS allows me to do my job so much more efficiently. I can review charts, investigate problems, and find lab or other reports, all without leaving my desk. We respond almost immediately to patients’ questions, which has resulted in increased patient satisfaction."

Darrell L. Schryver, DPA Chief Executive Officer
Southern California Orthopedic Institute, Van Nuys, CA

"Only the SRS EHR could meet the needs of every one of our 51 busy providers—none of the CCHIT-certified solutions could do this. "

Stephen A. Veals Chief Executive Officer
Durango Orthopedic Associates, P.C., Durango, CO

"Our SRS project leader and team were far superior to any other team that has helped us implement new technology in our practice. They converted our most senior physician to a power user on the first day. "

Roger McDowell Director of Operations
Bone & Joint Specialists, P.C., Merrillville, IN

"We looked at more than six traditional EMR systems before we were introduced to SRS. We were amazed at the flexibility and ease-of-use of the SRS EHR over the other systems.

SRS is so easy to use for our physicians and does not require the constant clicking through the many layers that the other traditional EMR systems all require. Since our physicians are adverse to template-based point-and-click EMRs, and knowing that the notes produced from the SNOWMED and MEDCIN databases are robotic and impersonal, SRS is a much better fit for our physicians. The doctors expect their notes to be clinically sound, professional, and personal - none of the other systems allow for that result. Our orthopaedists firmly believe that SRS enables them to see patients on their terms and ensures their continued productivity while creating an electronic environment that benefits all aspects of our practice.

With the user-friendly SRS, our physicians are confident that they are providing the best level of care possible through 24/7 access to critical patient information."

Pete Mansfield Administrator
Coastal Orthopaedic Associates, P.A., Conway, SC

"We’re buying the company as much as we’re buying the product. I think it’s very important for us to align ourselves with a company that we feel very comfortable with, that we can work with. I wanted to talk to other administrators, I wanted to go to places that you don’t know I’m going to and hear that consistency, and I really did hear that consistency of SRS. I think it’s a great partnership here. We added 2 providers since [we implemented SRS] with no additional increase in staff, and we think we can add 2 additional providers without any increase in staff."

Kayo Elliott Chief Operating Officer
Athens Orthopedic Clinic, P.A., Athens, GA

"SRS EHR allowed us to go paperless without sacrificing patient volume or changing how our physicians practiced medicine. Our cost savings will exceed more than $800,000 over the next 5 years, and the system paid for itself in one year."

Bob Cunniff Clinical Director
Orthopedic Specialists of SW Florida, Fort Myers, FL

"SRS is an open platform, so if you can think it, we can build it. It’s kind of the Disney mentality. That’s what I like about it."

Susan Mitchell Office Manager
Jewett Orthopaedic Clinic, Winter Park, FL

"We've definitely seen an increase in patient satisfaction. Patients are on the phone just minutes and they often have a resolution to their questions or issues. As a manager of our Convenient Care Center, I can track who has been in any patient's account for quality control. Since everything has a 'footprint' of who did what, I can now go to the team member that originally took care of an issue, without having to figure out who may have spoken to the patient. I can answer questions quickly and efficiently. I can fax therapy scripts right from the computer. I can 'alert' an account for information the staff needs to know but may not otherwise see with a paper chart. For this and so much more, SRS has made our lives easier!"

Kristie L. Martinez Administrator
Illinois Bone and Joint Institute, Lake Shore Orthopaedics, Gurnee, IL

"We are successfully using SRSsoft. We had the unique opportunity to pilot the EHR for three months. At the end of the trial, the whole practice decided that we had to keep it—that is how impressed we were! SRS finds the trial strategy very successful since it provides practices with 'hands-on' experience with the EHR in a 'live' environment. I've worked with two other EMR systems and SRS is by far superior and is the most intuitive and user-friendly program that I’ve worked with. Most importantly, it has not slowed our doctors down; in fact, it has actually made them more efficient."

JoAnn Zygmunt, R.T. Manager of Clinical Support Services
Princeton Orthopaedic Associates, Princeton, NJ

"SRS messaging has helped our practice tremendously. Messages are never lost because we no longer have to write them on little message pads or scraps of paper, and they are communicated to appropriate staff members quickly. Our patients feel that we are more responsive and that they receive better service because we are able to answer their questions almost immediately. "

Diane Paradise Medical Records Manager
Jewett Orthopaedic Clinic, Winter Park, FL

"Clearly, having medical records available at the touch of a button rather than pulling (or worse, finding) a chart is more efficient. Now I oftentimes help patients immediately during their phone calls, rather than having to call them back.

The clinical summary provides quick and easy access to patient information, meds prescribed, treatment dates, etc. Tracking test orders, which had always been spotty, is accomplished more easily with SRS, as is follow-up with our patients after their tests are done. Continuity of care is enhanced because of quicker response time to requests for records from patients and other providers.

Everything is documented more easily and quickly, especially by the clinical staff. With a facility as large as ours, it is very helpful to be able to see what has transpired with the patient in other departments/offices. SRS creates a less stressful work environment and we manage the practice with less staff."

Dina Deitz Hand Therapy Manager
Jewett Orthopaedic Clinic, Winter Park, FL

"SRS enhances my treatment plan decisions and communication with the patients and the physicians. The patients feel confident that I am fully familiar with their case because I retrieve information to answer their questions during our treatment time. I pull up X-rays on the computer and review them side-by-side with the patient. I also pull up X-rays and surgical reports with the physician at my side to discuss questions I may have about the case."

Kimberly Hopkinson Nurse
Jewett Orthopaedic Clinic, Winter Park, FL

"With SRS, I now have more time available to spend with patients, I am able to see more patients, and I leave work earlier or on time."

Kathleen Rockwell Surgery Scheduler
Jewett Orthopaedic Clinic, Winter Park, FL

"This system has been awesome; it’s like having every patient’s chart at your fingertips. Everything you would possibly need on a patient is all in one location. No more looking for charts, which was very time-consuming. I think quality of care comes from the clinical side of the practice, as in how nurses interact with patients and the attention that is given to the patients while at our clinic. Our patients appreciate that they are waited on in a very timely manner and that we answer almost any question that they have in their first call."

Sheila Ford Surgery Scheduler
Jewett Orthopaedic Clinic, Winter Park, FL

"SRS is easy to use, gives you a varied number of ways to find the patient, and offers almost all of the information on the screen as you first pull up the patient. The different tabs keep the patient charts sorted for easy access."

Karen Glavin Physician Assistant
Jewett Orthopaedic Clinic, Winter Park, FL

"We're providing enhanced quality of care at Jewett. SRS provides better organization of the patients' information, test results, and progress notes. There is an enhanced level of communication between departments and between 'teams' within our practice, such as P.T., O.T., MRI department, etc. This applies to both ordering tests and receiving test results."

Rose Konter Medical Records Manager
Chatham Orthopaedic Associates, Savannah, GA

"SRS has been a stellar company to work with from the standpoint of the integrity of the entire company, the staff, their willingness to work with you and to not feel that I'm dealing with a company whose first concern was how much they were going to charge you for something, but rather their concern was how they could help you accomplish your goals."

Jessica Crane Transcriptionist
Jewett Orthopaedic Clinic, Winter Park, FL

"It is much easier now to reach other employees regarding patient messages, requests, etc., and easier to prioritize and organize tasks. Instead of writing a note and hoping it reaches the provider or staff member, an electronic message is sent and we can check to see if that task is still being worked on or if it has been completed."