Baldwin Bone & Joint, P.C. - Paul Canale, M.D.

Physician’s Perspective
SRS is revolutionary. It eliminates the feelings of despondency, helplessness, and paralysis that managing overwhelming amounts of paper creates. I compare SRS to having a cell phone—all of a sudden you have convenience that enables you to do your work so much more efficiently and effectively.

SRS dramatically enhances quality of care and patient flow in a number of ways. Having immediate access to charts and all relevant documents allows me to answer patients’ calls in real time. Without SRS, my medical assistant had to write me a note and I had to have someone find me the chart before I felt comfortable calling my patient back. Now I just pull up the chart on the computer and I am up to speed.

The same is true of my ability to respond to physician calls. With SRS, I “remember” the patient and my recommendations instantly, and can talk with the referring physician on the spot. The benefit for me is that I no longer have a pile of notes and messages to handle at the end of the day and I can go home earlier. Also, as soon as a report or test result has been received, I know that it will be in the patient’s chart. I have the confidence that my charts are always complete.

There is no comparison with the paper world, and I cannot imagine practicing medicine without a fully digital office.

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